VEE 225 Business Machine Servicing

Course Description: This subject deals with the principles of operation and servicing of business machines. It includes the manufacturers’ procedures in servicing, systematic procedures in diagnosing faults, repairing of business machines, reassembling and testing repaired business machines according to industry standards.

This Course also meets PLO #(s) 1,2,3,& 4 of Electronics Technology and Telecommunication Technology program.

Prerequisite Courses: VEE 135

A. PROGRAM LEARNING OUTCOMES (PLOs):
The student will be able to:

Practice safety and occupational health procedures in the workplace.
Use electronics tools and test equipment competently.
Interpret schematic diagrams and waveforms.
Build electronics project to a given specification.
Perform troubleshooting techniques to maintain, diagnose, and repair electronic equipment

B. STUDENT LEARNING OUTCOMES (SLOs) - GENERAL:
The student will be able to:

Service and repair fax machines
Service and repair computer printers (laser & desk jet)
Service and repair cash registers
Service and repair photocopiers
Service and repair microwave ovens
Troubleshoot AM and FM transmitter and receiver.

SLO	PLO1	PLO2	PLO3	PLO4	PLO5
1	I	D	D	DM	M
2	I	D	D	DM	M
3	I	D	D	DM	M
4	I	D	D	DM	M
5	I	D	D	DM	M

I = Introduced
D = Demonstrated
M = Mastered

C. STUDENT LEARNING OUTCOMES (SLOs)-SPECIFIC:
The student will be able to:

General SLO 1. Service and repair fax machine.

Student Learning Outcomes	Assessment Strategies
1.1 Describe the principles and operations of a fax machine	Quizzes, written test and practical exam.
1.2 Identify the parts and functions using service manual
1.3 Set-up the machine for service and repair using service manual
1.4 Perform maintenance procedures by following service manual
1.5 Apply symptoms analysis and diagnosis using service manual
1.6 Assemble and disassemble fax machines using service manual

General SLO 2. Service and repair computer printers

Student Learning Outcomes	Assessment Strategies
2.1 Describe the principles and operation of a laser and ink jet computer printers.	Quizzes, written test and practical exam.
2.2 Identify the parts and functions using service manual
2.3 Set-up the machine for service and repair using service machine
2.4 Perform maintenance procedures by following service manual
2.5 Apply symptoms analysis and diagnosis using service manual
2.6 Assemble and disassemble using service manual

General SLO 3. Service and repair photocopier machine.

Student Learning Outcomes	Assessment Strategies
3.1 Describe the principles and operation of a photocopier machine	Quizzes, written test and practical exam.
3.2 Identify the parts and functions using service manual
3.3 Set-up the machine for service and repair using service machine
3.4 Perform maintenance procedures by following service manual
3.5 Apply symptoms analysis and diagnosis using service manual
3.6 Assemble and disassemble using service manual

General SLO 4. Service and repair cash register.

Student Learning Outcomes	Assessment Strategies
4.1 Describe the principles and operation of a cash register	Quizzes, written test and practical exam.
4.2 Identify the parts and functions using service manual
4.3 Set-up the machine for service and repair using service manual
4.4 Perform maintenance procedures by following service manual.
4.5 Apply symptoms analysis and diagnosis using service manual
4.6 Assemble and disassemble using service manual

General SLO 5. Service and repair of microwave oven.

Student Learning Outcomes	Assessment Strategies
5.1 Describe the principles and operation of a microwave oven	Quizzes, written test and practical exam.
5.2 Identify the parts and functions using service manual
5.3 Set-up the machine for service and repair using service manual
5.4 Perform maintenance procedures by following service manual
5.5 Apply symptoms analysis and diagnosis using service manual
5.6 Assemble and disassemble using service manual

D. COURSE CONTENTS

Service and repair of fax machine
Service and repair of computer printer
Service and repair of photocopier
Service and repair of cash register
Service and repair of microwave oven

E.METHODS OF INSTRUCTION

Computer Aided Instruction
Practical/Experimentation
Lecture/Demonstration

F. REQURIED TEXT(S) AND COURSE MATERIALS

Hobbs, M.(2000). Multifunction Peripherals for PCs: Technology and Troubleshooting and Repair, New Delhi, India: Newnes (or most recent edition)
Davidson H.L. (1996). Troubleshooting and repairing Microwave Ovens.NY: McGraw-Hill (or most recent edition).
Kuaimoku, E.(1993). Photocopier Troubleshooting and Repair, Blue Ridge Summit, PA: TAB book incorporated( or most recent edition).
Toolbox (with required electronics tools and multi-meter)

G. REFERENCE MATERIALS
Service manuals of Sharp Cash Register (or most recent edition).
Service manuals of Panasonic Photocopier (or most recent edition).
Service Manual of Panasonic Fax Machine (or most recent edition).
Service Manual of Panasonic Microwave Oven (or most recent edition).
Fax machine maintenance and repair video (or most recent edition).
NTE Electronic Inc. (2005). Semiconductors: Technical Guide & Cross Reference, 12th Edition ( or most recent edition).
Texas Instruments. (1999). TTL Logic Data Book (or most recent edition).

H. INSTRUCTIONAL COSTS
None

I. EVALUATION
Student in electronics program must achieve a grade of "C" or better to pass the course.

J. CREDIT BY EXAMINATION
None

College of Micronesia - FSM

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VEE 225 Business Machine Servicing