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At the completion of Secretarial Science Certificate the student will be able to:
PSLO Assessment Report Summary
The Secretarial Science certificate assessment focused on PSLOs #4 – “Communicate effectively in English for business purposes” and related courses for fall 2014 and spring 2015 with recommendation to merge with the Book Keeping program. Listed below are the results for PSLO #4.
Related Courses | PLO4: Communicate effectively in English |
BU099b - Practicum (3) | D |
ESL/BU 095 – ESL for Business I (4) | I,D |
ESL/BU 096 – ESL for Business II (4) | D |
SS 100 - World of Work (3) | I,D |
PSLO #4: Assessment based on ESL/BU095, ESL/BU096, SS100, and BU99b
AY2015-2016
Major: |
Degree |
Term |
Chuuk |
Kosrae |
National |
Pohnpei |
Yap |
Students |
Secretarial Science |
CA |
Fall 2011 |
27 |
|
|
33 |
6 |
66 |
Secretarial Science |
CA |
Fall 2012 |
26 |
|
|
37 |
4 |
67 |
Secretarial Science |
CA |
Fall 2013 |
17 |
|
|
51 |
7 |
75 |
Secretarial Science |
CA |
Spring 2011 |
19 |
|
|
29 |
4 |
52 |
Secretarial Science |
CA |
Spring 2012 |
28 |
|
|
22 |
7 |
57 |
Secretarial Science |
CA |
Spring 2013 |
22 |
|
|
28 |
7 |
57 |
Secretarial Science |
CA |
Spring 2014 |
22 |
|
|
28 |
7 |
57 |
Secretarial Science |
CA |
Spring 2014 |
16 |
|
|
36 |
5 |
57 |
Major: |
Degree |
Term |
Chuuk |
Kosrae |
National |
Pohnpei |
Yap |
Credits |
Secretarial Science |
CA |
Fall 2011 |
323 |
|
|
322 |
58 |
703 |
Secretarial Science |
CA |
Fall 2012 |
314 |
|
|
325 |
27 |
666 |
Secretarial Science |
CA |
Fall 2013 |
195 |
|
|
479 |
64 |
738 |
Secretarial Science |
CA |
Spring 2011 |
237 |
|
|
299 |
45 |
581 |
Secretarial Science |
CA |
Spring 2012 |
317 |
|
|
248 |
79 |
644 |
Secretarial Science |
CA |
Spring 2013 |
255 |
|
|
287 |
95 |
637 |
Secretarial Science |
CA |
Spring 2014 |
180 |
|
|
370 |
58 |
608 |
Program |
Term |
Chuuk |
Kosrae |
National |
Pohnpei |
Yap |
Credits |
Secretarial Science (CA) |
Fall 2011 |
112 |
|
|
100 |
|
212 |
Secretarial Science (CA) |
Fall 2012 |
94 |
|
|
164 |
|
258 |
Secretarial Science (CA) |
Fall 2013 |
40 |
|
|
88 |
|
128 |
Secretarial Science (CA) |
Spring 2011 |
80 |
|
|
100 |
|
180 |
Secretarial Science (CA) |
Spring 2012 |
60 |
|
8 |
192 |
|
260 |
Secretarial Science (CA) |
Spring 2013 |
124 |
|
|
80 |
|
204 |
Secretarial Science (CA) |
Spring 2014 |
49 |
|
|
76 |
|
125 |
Major |
Degree |
Term |
CredEnrollAvg |
CredAttAvg |
CredEarnAvg |
TermGPAAvg |
Secretarial Science |
CA |
Fall 2011 |
10.7 |
10.0 |
7.4 |
1.93 |
Secretarial Science |
CA |
Fall 2012 |
9.9 |
9.3 |
8.1 |
2.21 |
Secretarial Science |
CA |
Fall 2013 |
9.8 |
9.0 |
8.1 |
2.26 |
Secretarial Science |
CA |
Spring 2011 |
11.2 |
10.1 |
8.0 |
2.13 |
Secretarial Science |
CA |
Spring 2012 |
11.3 |
9.8 |
7.6 |
1.96 |
Secretarial Science |
CA |
Spring 2013 |
11.2 |
9.8 |
8.1 |
1.99 |
Secretarial Science |
CA |
Spring 2014 |
10.7 |
9.5 |
7.8 |
2.06 |
Program |
Term |
Section |
EnrollMax |
Enrollment |
EnrollRatio |
AvgClassSize |
Secretarial Science (CA) |
Fall 2011 |
5 |
95 |
53 |
55.8% |
10.6 |
Secretarial Science (CA) |
Fall 2012 |
6 |
77 |
70 |
90.9% |
11.7 |
Secretarial Science (CA) |
Fall 2013 |
5 |
56 |
32 |
57.1% |
6.4 |
Secretarial Science (CA) |
Spring 2011 |
3 |
75 |
45 |
60.0% |
15.0 |
Secretarial Science (CA) |
Spring 2012 |
3 |
75 |
62 |
82.7% |
20.7 |
Secretarial Science (CA) |
Spring 2013 |
4 |
70 |
49 |
70.0% |
12.3 |
Secretarial Science (CA) |
Spring 2014 |
4 |
78 |
32 |
41.0% |
8.0 |
Major Description |
Degree |
New Students FT 2011_3 |
Students 2012_1 |
Students 2012_3 |
Persistence Spring 2012 |
Retention Fall 2012 |
Secretarial Science |
CA |
22 |
21 |
11 |
95.5% |
50.0% |
Major |
Degree |
New FT Fall 2012 |
Persisted Spring 2013 |
Retained Fall 2013 |
Persistence Spring 2013 |
Retention Fall 2013 |
Secretarial Science |
CA |
15 |
15 |
10 |
100.0% |
66.7% |
Secretarial Science |
CA |
NE FullT Fall 2013 |
25 |
18 |
72.0% |
|
Major |
Degree |
Term |
Students |
ABCorP% |
ABCDorP% |
W% |
Secretarial Science |
CA |
Fall 2011 |
212 |
75.0% |
83.0% |
5.2% |
Secretarial Science |
CA |
Fall 2012 |
207 |
57.0% |
76.3% |
3.4% |
Secretarial Science |
CA |
Fall 2013 |
228 |
68.0% |
81.1% |
7.0% |
Secretarial Science |
CA |
Spring 2011 |
167 |
64.7% |
71.9% |
7.2% |
Secretarial Science |
CA |
Spring 2012 |
186 |
58.6% |
71.5% |
10.2% |
Secretarial Science |
CA |
Spring 2013 |
192 |
66.1% |
75.0% |
9.9% |
Secretarial Science |
CA |
Spring 2014 |
178 |
60.7% |
73.0% |
6.7% |
Program |
Term |
Students |
ABCorP% |
ABCDorP% |
W% |
Secretarial Science (CA) |
Fall 2011 |
55 |
76.4% |
87.3% |
3.6% |
Secretarial Science (CA) |
Fall 2012 |
71 |
91.5% |
93.0% |
1.4% |
Secretarial Science (CA) |
Fall 2013 |
33 |
84.8% |
97.0% |
3.0% |
Secretarial Science (CA) |
Spring 2011 |
45 |
86.7% |
93.3% |
0.0% |
Secretarial Science (CA) |
Spring 2012 |
65 |
75.4% |
81.5% |
4.6% |
Secretarial Science (CA) |
Spring 2013 |
54 |
72.2% |
74.1% |
9.3% |
Secretarial Science (CA) |
Spring 2014 |
32 |
87.5% |
90.6% |
6.3% |
Major |
Degree |
AY2010/11 |
AY2011/12 |
AY2012/13 |
Secretarial Science |
CA |
|
1 |
5 |
Major |
Degree |
Cohort |
New Full Students |
Graduation Rate 100% |
Graduation Rate 150% |
Graduation Rate 200% |
Secretarial Science |
CA |
Fall 2009 FT |
5 |
0.0% |
0.0% |
0.0% |
Secretarial Science |
CA |
Fall 2010 FT |
28 |
0.0% |
3.6% |
|
AP Full Official:Certificate of Achievement in Secretarial Science
Campus: Pohnpei Campus
Completed by: Phyllis Silbanuz
AP Review Submission Date:April 22, 2014
AR Review Cycle: Fall 2012-Fall 2013
The mission of the Certificate of Achievement Program in Secretarial Science is to prepare students for entry level office jobs and to upgrade general skills in secretarial work, decision making and problem solving for office secretaries who are already in the workforce.
Program Goals:
Program Learning Outcomes:
The certificate of achievement program in secretarial science was added to the COM-FSM offerings in December 2001. In August 2006, the USDOL office branch in Hawaii determined that the program was comparable to its office manager program hence approved it as an apprenticeship program. During the same year, the College hired a full time instructor to teach business and related courses in the secretarial science program at Pohnpei Campus.
Since the program’s inception enrollment had been very low and continued to decline until the Fall 2007 semester. Data showed enrollment of zero after Fall 2001 until Fall 2006. In Fall 2007 interest in the program started to happen but the enrollment was still minimal.
Enrollment continued to gradually increase to 62 in 2011, decreased to 59 in 2012, and increased again to 79 in 2013.
The certificate program in secretarial science is designed to prepare students for the entry-level office jobs most frequently and most widely available today, as well as for those who are already working and wish to upgrade their skills in making decision and solving office problems.
The Certificate of Achievement in Secretarial Science shares some courses with the COA in the Bookkeeping program.
High school graduates or those who pass GED are eligible for admission into the program.
All candidates must take the COMET.
Program Requirements
Major Requirements:....................34 credits
BK 095 Bookkeeping I (3); BK 096 Bookkeeping II (3), BU 095 Filing; Office Procedures (3); BU098 Business Math (3); BU 099b Practicum (3); CA100s Computer Literacy for Secretaries (4); CA101s Computer Applications for Secretaries (4); ESL/BU 095 ESL for Business I (4); ESL/BU 096 ESL for Business II (4); SS 100 World of Work (3)
Suggested schedule:
First Semester
ESL/BU 095 ESL for Business I (4)
BK 095 Bookkeeping I (3)
BU 098 Basic Business Math (3)
CA100s Computer Literacy for Sec (4)
SS 100 World of Work (3)
Second Semester
ESL/BU 096 ESL for Business II (4)
BK 096 Bookkeeping II (3)
BU 095 Filing, Office Procedures (3)
CA101s Computer Applications for Sec (4)
Summer Session
BU 099b Practicum (3)
Course | 2012.3 | 2013.1 | 2013.3 |
BK 095 | 30/P1, 16/P2 | 27/P1, 28/P2 | 25/P1, 21/P2 |
BK 096 | 22/P1 | ||
BU 095 | 28/P1 | 27/P1, 26/P2,25/P3 | |
BU 098 | 25/P1, 26/P2 | 27/P1, 24/P2 | 25/P1, 25/P2 |
BU 099b | 10/P1 | ||
CA 100s | 26/P1 | 22/P1 | |
CA 101s | 20/P1 | ||
ESL/BU 095 | 25/P1 | 25/P1, 25/P2 | 25/P1,24/P2, 14/P3 |
ESL/BU 096 | 24/P1 | 20/P1 | 16/P1 |
SS 100 | 30/P1, 28/P2 | 28/P1, 27/P2,27/P3 | 25/P1,27/P2,17/P3 |
FACULTY | RANK | DEGREE LEVEL | SCHOOL |
Debra W. Perman, Chair BK 095/096, BU 100 |
Associate Professor | MBA | Walden University |
Cindy Pastor, ESL/BU 095 |
Instructor | MA | University of New Orleans |
Jean Ranahan ESL/BU 095/096 |
Instructor | M.Ed. | University of Maine |
Joyce Roby BU 095, BU100 |
Instructor | BA (in progress) | Michigan State University |
Anna Olivia Dela Cruz BU095 |
Instructor | BS | St. Paul University |
Phyllis Silbanuz BU095, CA095 |
Professor | MSCIS | University of Phoenix |
Semens James ESL/BU 095 |
Instructor | MA | United States International University |
Shirley Jano, BU 097 | Instructor | M.Ed. | San Diego University |
Stanley Etse BU 098, MS 095 |
Instructor | M.A.,M.Ed | Capella University/University of Hawaii at Manoa |
Taylor Elidok SS 100 |
Instructor | MA, Education | San Diego University |
Katherine Schulte MS 095 |
Instructor | MA | Western Governors University |
COURSES/ENROLLMENT | SLO1 | SLO2 | SLO3 | SLO4 | SLO5 | SLO6 | SLO7 | SLO8 |
BK 095/44 | 100% | 90% | 53% | |||||
BK096 | Not offered | |||||||
BU095/27 | 77% | 77% | 77% | 77% | 77% | 77% | 77% | 77% |
BU098/25 | 88% | 88% | 88% | 88% | ||||
BU 099b/10 | 100% | 100% | 100% | 100% | ||||
CA100s/25 | 88% | 88% | 100% | 92% | 100% | 100% | 92% | |
CA101s | Not offered | |||||||
ESL/BU095/20 | 95% | 85% | 100% | |||||
ESL/BU095/20 | 60% | 100% | 100% | 100% | ||||
SS 100/58 | 95% | 100% | 100% | 100% |
-AY 2012-2013
The Secretarial Science Program certificate assessed all six (6) PLO questions designed to determine the employability of the students and continuity of the program. All 10 courses were assessed based on a passing scale of 70%, a "C" or better.
Major | Degree | Term | Pohnpei | Major | Degree | Term | Pohnpei | |
Secretarial Science | CA | Fall 2012 | 37 | Secretarial Science | CA | Fall 2012 | 325 | |
Secretarial Science | CA | Spring 2013 | 28 | Secretarial Science | CA | Spring 2013 | 51 | |
Secretarial Science | CA | Fall 2013 | 51 | Secretarial Science | CA | Fall 2013 | 479 | |
Total | 116 | Total | 1091 |
Fall 2012 | Term | Section | EnrollMax | Enrollment | EnrollRatio | AvgClassSize |
Secretarial Science (CA) | Fall 2012 | 6 | 77 | 70 | 90.90% | 11.7 |
Secretarial Science (CA) | Spring 2013 | 4 | 70 | 49 | 70.0% | 12.3 |
Secretarial Science (CA) | Fall 2013 | 5 | 56 | 32 | 57.10% | 6.4 |
Term | Campus | Subject | Count Ofidentity | ABC or P | ABCD or P | %ABC or P | %ABCD or P |
2012 | P | BK 095 | 71 | 32 | 47 | 45% | 66% |
2012 | P | BK 096 | 20 | 9 | 14 | 45.0% | 70.% |
2012 | P | BU 095 | 78 | 47 | 58 | 60.0% | 74.% |
2012 | P | BU 098 | 101 | 69 | 77 | 68.0% | 76.% |
2012 | P | BU 099b | 10 | 10 | 10 | 100.0% | 100.% |
2012 | P | CA 100s | 51 | 36 | 40 | 70.6% | 78.4% |
2012 | P | CA 101s | 25 | 23 | 24 | 92.0% | 96.0% |
2012 | P | ESL/BU 095 | 75 | 40 | 52 | 53% | 69% |
2012 | P | ESL/BU 096 | 41 | 26 | 33 | 63% | 80% |
2012 | P | SS 100 | 134 | 108 | 121 | 81% | 90% |
Term | Campus | Subject | Count Ofidentity | ABC or P | ABCD or P | %ABC or P | %ABCD or P |
2013 | P | BK 095 | 102 | 56 | 76 | 55% | 75% |
2013 | P | BK 096 | 22 | 14 | 17 | 64.0% | 77.% |
2013 | P | BU 095 | 78 | 48 | 56 | 61.5% | 71.8% |
2013 | P | BU 098 | 101 | 71 | 81 | 70.0% | 80.% |
2013 | P | CA 100s | 22 | 18 | 21 | 82% | 95% |
2013 | P | CA 101s | 20 | 17 | 18 | 85% | 90.0% |
2013 | P | ESL/BU 095 | 113 | 56 | 74 | 50% | 65% |
2013 | P | ESL/BU 096 | 36 | 29 | 34 | 81% | 94% |
2013 | P | SS 100 | 172 | 137 | 130 | 80% | 76% |
Major Descriptive | Degree | New Students FT 2011_3 | Students 2012_1 | Students 2012_3 | Persistence Spring 2012 | Retention Fall 2012 |
Secretarial Science | CA | 22 | 21 | 11 | 95.5% | 50.0% |
Major Descriptive | Degree | New FT Fall 2012 | Persisted Spring 2013 | Retained Fall 2013 | Persistence Spring 2013 | Retention Fall 2013 |
Secretarial Science | CA | 15 | 15 | 10 | 100% | 66.7%3 |
Source of Document COMFSM Student Service Record
Major Descriptive | Degree | New Students FT 2011_3 | Students 2012_1 | Students 2012_3 | Persistence Spring 2012 | Retention Fall 2012 |
Secretarial Science | CA | 22 | 21 | 11 | 95.5% | 50% |
Major Descriptive | Degree | New FT Fall 2012 | Persisted Spring 2013 | Retained Fall 2013 | Persistence Spring 2013 | Retention Fall 2013 |
Secretarial Science | CA | 15 | 15 | 10 | 100% | 66.7% |
None
Major | Degree | AY2010/11 | AY2011/12 | AY2012/13 |
Secretarial Science | CA | 2 | 7 |
Major | Degree | Cohort | New Full Students | Graduation Rate 100% | Graduation Rate 150% | Graduation Rate 200% |
Secretarial Science | CA | Fall 2009FT | 5 | 0.0% | 0.0 | 0.0% |
Secretarial Science | CA | Fall 2010FT | 28 | 0.0% | 3.6% | td> |
No Data
No Data
No data for Pohnpei Campus, only Chuuk Campus 100%
Palasko, Shirlyann
Fall 2012
Certificate of Achievement-Secretarial Science
Obispo, Viola
Spring 2013
Certificate of Achievement-Secretarial Science
Pelep, Sunaileen
Spring 2013
Certificate of Achievement-Secretarial Science
Oliver, Pernisy
Summer 2013
Certificate of Achievement-Secretarial Science
Peter, Selihner
Summer 2013
Certificate of Achievement-Secretarial Science
Augustine, Gloveera
Fall 2013
Certificate of Achievement-Secretarial Science
Salik, Rayleen
Fall 2013
Certificate of Achievement-Secretarial Science
Stephen, Ingrod
Fall 2013
Certificate of Achievement-Secretarial Science
No Data
Guam Community College-Two programs might be equivalent although the classes offered might be too advanced for our students as they start from 100-200 levels:
The Certificate in Supervision and Management program prepares students for entry-level and assistant management positions in supervision and management. 37 credits Office Technology Certificate: This certificate is designed for the purpose of upgrading the competencies of clerical and secretarial employees to facilitate advancement. 39 credits
GCC Data 6/5/2014
http://catalog.guamcc.edu/preview_program.php?catoid=4&poid=207&returnto=753
http://catalog.guamcc.edu/preview_program.php?catoid=4&poid=204&returnto=753
Finding
This section provides discussion of information discovered as a result of the evaluation such as problems or concerns with the program and what part of the program is working well and meeting expectation.
(Secretarial Science PAS for AY 2012-2013)
Recommendation:
This section provides recommendations from the program on what to do to improve or enhance the quality of program and course learning outcomes as well as program goals and objectives. This section should also include suggestions that describe how the program might be able to create opportunities for a better program in the future. Some examples are exploring alternate delivery mechanisms, forming external partnerships, or realigning with other programs.
(Secretarial Science PAS for AY 2012-2013)
Challenges/Recommendations encountered during program review process:
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