Business Administration Program

Program Student Learning Outcomes Assessment
(AY 2018-2019)

AY 2017-2018

AY 2016-2017

AY 2015-2016

AY 2014-2015

AY 2013-2014

AY 2012-2013

AY 2011-2012

Program Student Learning Outcomes(PSLOs)

At the completion of Business Administration Program, the student will be able to:

1. Demonstrate basic knowledge of each of the functional areas of business – accounting, management, marketing, economics, and finance – by emphasizing their importance in an organization and describing their interrelationship in the organization’s attempt to achieve its objectives.
2. Demonstrate basic knowledge and skill in the use of cost and managerial accounting concepts and techniques as management tools for planning, controlling, evaluating performance and making decisions.
3. Demonstrate basic knowledge and skill in business mathematics and elementary statistics by accurately performing common business computations, statistical data presentation and analysis.
4. Demonstrate basic knowledge and skill in intercultural writing and speaking appropriate for business.
5. Demonstrate a basic understanding of the legal environment and ethical challenges confronting business in general and in the FSM, from both local and global perspectives.

PSLO Assessment Report Summary

Looking Back:

During the previous Assessment Cycle 2017-2018 PSLO 1, PSLO 2, and PSLO 4 were assessed. The following are improvements made based on recommendations from that assessment.

• Recommendation 1: Incorporate field trips and/or guest speakers to connect class learning to real life.
  • BU270 Marketing embarked on a marketing campaign in the local community to promote the F4 and gain real life experience in promotions. Student generated promotional flyers were used to promote the event.
• Recommendation 2: Revise assessment strategies to reflect updates/changes.
  • Program strategies were reviewed. PSLO 1 was updated to reflect current practices.
• Recommendation 3: Take steps to modify program to require BU/MS 110 Business Math as a prerequisite for BU250 Finance
  • Upon review of course catalog, this is already a current practice.
• Recommendation 4: Modify F4 Activity schedule so that it is held in the community in the spring and a smaller on-campus version in the fall.
  • Scheduling of F4 has been modified as recommended. In Fall 2018 a Mini F4 was held on campus for selected business courses. The Spring 2019 F4 was a large event held in the community with cooperation from community stakeholders.
• Recommendation 5: Coordinate F4 activity early in the semester for effective planning.
  • Upcoming event date and lead coordinator is decided at the close-out meeting following the F4.

What we looked at:

For Assessment Cycle 2018-2019 PSLO 1, PSLO 3, and PSLO 5 were assessed. PSLO 1 and PSLO 3 were assessed as a part of the Business Administration program’s collaborative activity called the Friday Food & Fashion Festival (F4). For the F4 Activity, students were to demonstrate a basic knowledge in functional areas of business and performing common business computations. PLSO 5 was assessed using a summative exam in which students were able to demonstrate basic understanding of the legal and ethical environment faced by businesses.

What we found:

A total of 72 students were assessed for PSLO 1 covering three courses (BU101 Intro to Business, BU260 Management, and BU270 Marketing) during the F4 Activity with an overall 97% success rate.

A total of 22 students were assessed for PSLO 3 covering one course (BU/MS 110 Business Math) during the F4 Activity with a success rate of 100%.

A total of 12 students were assessed for PSLO 5 covering one course (BU271 Business Law) using a summative exam with a 100% success rate.

What we are planning to work on:

In conjunction with improvement activity on PSLOs, we are also planning on improving coordination and collaboration between faculty in program planning due to turnover.

Improvement plans for each PSLO are as follows: PSLO 1: Begin team building for F4 groups early in the semester so that ample time is provided for student creativity for potential products.

PSLO 3: Improve the planning phase so that planned products for sale match products actually sold at the event and that products are priced with consideration of costs to allow for a profit.

PSLO 5: Incorporate field trips to complement instruction regarding the FSM Court System and legal proceedings (FSM Code).

Recommendations for students:

• Make every effort to attend class regularly and on time.
• Communicate and interact with faculty during class time and office hours.
• Seek help from advisor with questions, concerns, or to coordinate available services, such as tutoring.
• Communicate and interact with peers for group assignments/projects; contribute to group assignments equally with peers and address group concerns with faculty.

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